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Call: (800) 221-1809 or (212) 803-8333
M-F 8:30 am - 5:30 pm EST

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Structured Finance News
Customer Service Department
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New York, NY 10004
Phone: (800) 221-1809
Fax: (212) 803-1592

FAQ

My Structured Finance News Online Access
I can't access the system or my password isn't working - why?
Your subscription may have expired or there may be some other problem. Call our customer service line at (800) 221-1809 or (212) 803-8333, Monday through Friday 8:30am - 5:30pm EST.

How many people can use my Structured Finance News id and password?
Per your subscription agreement, you are the only one who can use your id and password. Multiple-use subscriptions are available; call (888) 807-8667 or (212) 803-6051 at 9 am - 5 pm EST Monday through Friday to find out more information on this option.

My Structured Finance News Magazine Subscription
How can I purchase or renew my subscription to Structured Finance News Magazine?
You can click here or call (888) 807-8667 Monday through Friday 9 am - 5 pm est.

What subscription delivery options are available for Structured Finance News?
A one year subscription to Structured Finance News with access to StructuredFinanceNews.com is available online at $1800 USD for U.S. and Canadian subscribers. Please note that these prices do not include taxes. To subscribe, click here.

When does my subscription expire?
Your expiration date is printed on the top line of your address label.

How do I change my delivery address?
Click here, call (800) 221-1809 or (212) 803-8333 Monday through Friday 8:30 am - 5:30 pm ET.

After I subscribe, how long before I receive my first issue of Structured Finance News?
You will receive your first issue in 2-3 weeks. However, if you are paying by credit card, we will give you access to the website immediately.

Are trial subscriptions available?
Yes, you can arrange for a free 3 week trial subscription through our website by clicking here or by calling (888) 807-8667 Monday through Friday 9 am - 5 pm ET.

Additional Information
How can I get article reprints, back issues or multiple copies of an article?
Contact Denise Petratos at (212) 803-6557 or denise.petratos@sourcemedia.com.

Can the information on Structured Finance News be downloaded?
The information contained on Structured Finance News is to be read solely by the subscriber and is not intended to be downloaded or read by others. All information can be found in our subscriber agreement.